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Front Desk Agent

Company: Comfort Inn & Suites O'Fallon MO
Location: Lake Saint Louis
Posted on: January 15, 2022

Job Description:

Front Desk Agent/Breakfast Attendant (Full Time or Part-Time)

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

As a Breakfast Attendant, you will play a key role in delivering The Comfort Way by greeting our guests in the morning and providing them with a hot breakfast to begin their day. You will be responsible for preparing and serving the daily breakfast and ensuring that guests are satisfied with their stay.

Responsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Connect with the housekeeping department to ensure guest accommodations are ready
--- Maintaining the breakfast area in an attractive, organized and clean presentation
--- Preparing and replenishing breakfast food and beverages during service hours.
--- Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied
--- Continuously promoting, communicating, and embodying The Comfort Way culture
--- Must be able to work weekends

Qualifications:

High school diploma, GED, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Comfortable taking telephone calls and mitigating stressful situations
--- Hotel experience not necessary. On the job training provided

About Company:
Hotel catering to business and leisure guests.



Comfort Inn & Suites

100 Comfort Inn Ct

O'Fallon, MO 63366



www.choicehotels.com/mo130

Keywords: Comfort Inn & Suites O'Fallon MO, Columbia , Front Desk Agent, Sales , Lake Saint Louis, Missouri

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