Operations Technician

Company: Ameren Services Company
Location: Warrenton
Posted on: March 15, 2023

Job Description:

If end date is listed, the posting will come down at 12:00 am on that date:About The Position

• Maintains responsibility for all aspects of digital equipment, applications and/or systems administration, including implementation, configuration, coordination, control, maintenance, troubleshooting, testing, usage monitoring and the development of systems infrastructure within Digital Infrastructure
• Performs installations, upgrades, and may perform backups of software and hardware applications
• Designs, writes, implements and performs backup and restore procedures, and monitors processes
• Administers and maintains system stability
• Troubleshoots software and hardware failures and identifies net problems when they relate to digital equipmentKey responsibilities include:
  • Installs new software releases and system upgrades, evaluates and installs patches, troubleshoots problems and performs system configurations on OS, platforms and devices
  • Monitors and manages systems and devices, including resource utilization, backup systems and response times, to maintain operating efficiency
  • Monitors systems (OS, platforms, and devices) configuration to ensure system stability, and maintains system documentation and logs
  • Ensures the effective, secure and regulatory compliant operation and administration of infrastructure resources, and consistent integrity of information
  • Provides hardware and software operations and maintenance support
  • Performs system backups and recovery
  • Provides customer support with advanced diagnostics and by collaborating to solve problems
  • Documents all pertinent problem-related information through to final resolution
  • Supports other teams by assuring software and hardware requests follow company standards and support current software and security requirements
  • Participates in the design of disaster/system recovery testing, when applicable
  • Establishes stakeholders' expectations and priorities; understands link between infrastructure work and business priorities
  • Assists Senior Operations Specialists in discussions with other Digital departments to provide problem resolution and excellent service to user community; displays understanding of service level expectations
  • Researches new developments and trends in the computer industry to maintain professional expertise in order to assist in technology planningQualifications
    • Associate degree required, preferably in computer science or related field
    • Will consider candidates without a degree if they show/demonstrate having 2+ years equivalent, relevant experience in tools, systems and initiatives leveraged by Ameren
    • 0+ years of relevant experienceIn addition to the above qualifications, the successful candidate will demonstrate:
      • Working/hands-on knowledge of infrastructure, operating systems, telecommunications networks, and specialized systems administration
      • Working knowledge of the definition, design and implementation of network communications and solutions
      • Knowledge of current Digital system administration tools and scripting languages
      • Knowledge of commonly used concepts, practices and procedures within a particular field
      • Working knowledge of Ameren software applications to diagnose and repair problemsAdditional InformationAmeren's selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

Keywords: Ameren Services Company, Columbia , Operations Technician, Professions , Warrenton, Missouri