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Business Analyst - Life Policy (Hybrid Remote Option)

Company: Shelter Insurance
Location: Columbia
Posted on: April 10, 2021

Job Description:

Location: Columbia, MO - Home Office A company built to serve you. It's your career, Shelter it! The Business Analyst analyzes and documents current department processes and procedures and initiates any process improvement changes with management approval. Reviews and researches system related problems and potential improvements and works closely with business partners, Information Services, and vendors to seek resolution. Serves as a department team lead and liaison for projects involving new software systems and business process changes. May create user stories to guide system development and conduct user acceptance testing if appropriate. Provides analysis and recommendations on the implementation of new processes and procedures. Communicates system and business process changes to other departmental personnel and provides necessary training. This position would serve as a resource for Life Claims, Life Policy Service and Annuity & Group Life. Requires the ability to perform the essential functions of the position with or without a reasonable accommodation. Hybrid Remote option available for this position. Minimum starting salary: $43,735.00 - $63,677.00 If interested, please apply by:04/15/2021 DUTIES & RESPONSIBILITIES Provides team leadership and participates in developing business requirements, user stories, acceptance criteria along with monitoring of new business processes and computer systems for the department.Works closely with vendors, Information Services and other departments affected by the new business process and/or system.Represents the department in development of new business processes/computer system and problem resolution.Modifies processes or systems in order to ensure business needs are met and related customer, agent and employee questions/problems are resolved.Assists with the testing of all functional changes and new system implementation.Coordinates and performs user acceptance testing of new system functionality.Serves as a central resource and assists with the training of the new processes/computer system.Works under general supervision and is accountable for computer system and business process development, testing and training.Serves as a resource for problem identification and is responsible for accurate resolution.Assists with implementation of new systems and business processes and the training associated with them.Responsible for monitoring and ensuring maintenance of data integrity and quality control of systems.Responsible for producing reports and running queries to keep department management informed.--This position may require travel.Performs other related duties as requested by the supervisor. SKILLS, EDUCATION AND WORK EXPERIENCE Completion of a four (4) year college degree and/or successful completion of some industry course work preferred.Requires department-related experience and detailed knowledge of relevant policies, procedures, operations, and philosophies, as well as business rules, regulations and applicable state laws.Thorough understanding of systems and business processes used by the department and the technical skills to demonstrate that knowledge.Knowledgeable of project management methodologies such as Waterfall and Agile Scrum.Excellent prioritization skills to assess project impact and potential impacts toward key objectives.Superior data analysis skills, investigative, and decision-making abilities.Proficient in Microsoft Excel, Access, and other tools to analyze data in order to identify trends and make recommendations.Excellent oral and written communication skills to articulate needs to Information Services, present business case for proposed changes, and to gain acceptance of new systems and practices.Ability to manage time effectively, maintain schedules to meet deadlines, and work well within a team environment.Superior interpersonal skills to effectively function in lead roles, train others on system and/or procedures, and conduct meetings.

Keywords: Shelter Insurance, Columbia , Business Analyst - Life Policy (Hybrid Remote Option), Professions , Columbia, Missouri

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