ColumbiaMORecruiter
the smart solution for Columbia jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Columbia
Posted on: February 13, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Columbia , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Columbia, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work at Home Bilingual Customer Retention Expert (English / Spanish)
Description: Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever (more...)
Company: Mommy Jobs Online
Location: Jefferson City
Posted on: 02/21/2019

PT/FT Representatives
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: Career Division
Location: Jefferson City
Posted on: 02/21/2019

Outbound Call Center HiringB2B Expertise
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Saint Charles
Posted on: 02/21/2019


Current College Students - Stores Executive Intern (Maryland, MD - Washington DC)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Columbia
Posted on: 02/21/2019

Licensed Real Estate Professional
Description: Job Description The real estate industry is booming with excitement right now. We are looking for a Licensed Real Estate Professional who can offer their creativity, problem-solving skills and marketing (more...)
Company: Berkshire Hathaway HomeServices Alliance Real Esta
Location: Saint Charles
Posted on: 02/21/2019

Current College Students - Stores Executive Intern - Kentucky
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Columbia
Posted on: 02/20/2019

Premier Truck Driving School & Paid CDL Training!- Apply Today!
Description: CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed.Whether you need a CDL, Job, or both we have you covered. At C.R. England, we train new drivers and hire experienced drivers. We are seeking (more...)
Company: Cr England
Location: Chesterfield
Posted on: 02/21/2019

Current College Students - Sports Contributor
Description: Sportsnaut is a five-year-old digital property specializing in its coverage of the br NFL, NBA, MLB, college football
Company: Sportsnaut
Location: Jefferson City
Posted on: 02/21/2019

Real Estate Specialist - Quick Interview Process
Description: br Job DescriptionReal Estate is a fast-paced and exciting industry that is always moving and changing. We are searching for creative, dynamic and bright Real Estate Specialists to join our company. (more...)
Company: Berkshire Hathaway HomeServices Alliance Real Esta
Location: Saint Charles
Posted on: 02/21/2019

Traditional Security Officer (10376)
Description: The world's leading private security organization, G4S, has an immediate job opportunity for a Traditional Security Officer. G4S is a security provider for the United States government, fortune 500 companies, (more...)
Company: G4S
Location: Columbia
Posted on: 02/20/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Columbia RSS job feeds