ColumbiaMORecruiter
the smart solution for Columbia jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Columbia
Posted on: February 12, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLALISHA on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Columbia , Inbound Travel Consultant, Other , Columbia, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Current College Students - Stores Executive Intern (Maryland, MD - Washington DC)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Columbia
Posted on: 02/21/2019

Premier Truck Driving School & Paid CDL Training!- Apply Today!
Description: CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed.Whether you need a CDL, Job, or both we have you covered. At C.R. England, we train new drivers and hire experienced drivers. We are seeking (more...)
Company: Cr England
Location: Chesterfield
Posted on: 02/21/2019

Outbound Call Center HiringB2B Expertise
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Saint Charles
Posted on: 02/21/2019


Licensed Real Estate Professional
Description: Job Description The real estate industry is booming with excitement right now. We are looking for a Licensed Real Estate Professional who can offer their creativity, problem-solving skills and marketing (more...)
Company: Berkshire Hathaway HomeServices Alliance Real Esta
Location: Saint Charles
Posted on: 02/21/2019

Real Estate Specialist - Quick Interview Process
Description: br Job DescriptionReal Estate is a fast-paced and exciting industry that is always moving and changing. We are searching for creative, dynamic and bright Real Estate Specialists to join our company. (more...)
Company: Berkshire Hathaway HomeServices Alliance Real Esta
Location: Saint Charles
Posted on: 02/21/2019

Current College Students - Intern Abroad Ambassador
Description: As an Intern Abroad Ambassador, you will represent
Company: CareerUp
Location: Columbia
Posted on: 02/20/2019

Scheduling Interviews Two Positions Available
Description: Currently interviewing - Work 100 From Home Online PT/FT positions as Training Specialist and Healthcare Benefits Specialist. Must have
Company: TQS
Location: Saint Charles
Posted on: 02/21/2019

Infrastructure Automation Engineer
Description: ul li Reference: STLluke 7:11-17Cycle3 IT Staffing is seeking a Lead Infrastructure Automation Engineer for a Contract to Hire opportunity.Technical lead that designs and implements IT infrastructure (more...)
Company: Cycle 3 IT Staffing
Location: Chesterfield
Posted on: 02/21/2019

Current College Students - Stores Executive Intern - Kentucky
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Columbia
Posted on: 02/20/2019

Scheduling Interviews - Work From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Career Advantage
Location: Saint Peters
Posted on: 02/21/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Columbia RSS job feeds