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Guest Relations Supervisor

Company: Six Flags St. Louis
Location: High Ridge
Posted on: May 28, 2023

Job Description:

Job Summary: To ensure proper operation of Guest Relations area and to oversee the Guest Relations TeamPlease apply no later than May 13.Successful applicants will need to be able to work outside in a variety of weather conditions. Essential Duties and Responsibilities: Perform all Guest Relations Supervisor duties Schedule all Guest Relations team members including PBX and GIS Oversee the Operation of the Guest Relations area Motivate employees, provide job coaching and disciplinary action when necessary Professional Guest and employee interaction to assist with problems Initial and sign employees hours worked on time slips Interact with Guests/ Employees in a positive manner Maintain a clean work environment Resolve Guest issues through mail, phone, email, and in person Interact with all levels of management to resolve issues and fulfill inquires Perform other duties deemed necessary by the supervisor and manager Efficient cash handling and register operation Skills and Qualifications: High School diploma/ Some college preferred Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications-SFTS, Accesso Passport Manager, Salesforce, GSR, and CTMS Cues to Guest service, Guest/employee safety and employee relations Two years admissions experience preferred

Keywords: Six Flags St. Louis, Columbia , Guest Relations Supervisor, Other , High Ridge, Missouri

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