Patient Care Coordinator

Company: AEG
Location: Hannibal
Posted on: May 28, 2023

Job Description:

About the Company

AEG Vision ("AEG") is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to "improve the health of our community by helping our neighbors see better and look their best, one patient at a time." We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience.

About the Job

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Duties and Responsibilities

• Acknowledge and greets patients, customer, and vendors as they walk into the store, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters into EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays and payments into EMR
• Allocates balances to insurance as needed
• Maintains a clean workspace at all times
• Practices economy in the use of _me, equipment and supplies
• Performs other duties as needed and as assigned by managerQualifications
  • High school diploma or equivalent
  • Basic computer literacy
  • Strong organizational skills and attention to detail
  • Strong communication skills (verbal and written)
  • Must be able to maintain patient and practice confidentiality

Keywords: AEG, Columbia , Patient Care Coordinator, Other , Hannibal, Missouri