Customer Relations Specialist

Company: Compass Health Network
Location: Moberly
Posted on: March 19, 2023

Job Description:

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.This is a Monday-Friday position, candidate will work 40 hours weekly.--The Customer Relations Specialist responsibilities include:Reception
Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
Answer all phone calls and emails politely and direct to appropriate office staff
Distribute daily mail
Keep office supplies and PPE in stock
Work with IT department and GFI digital to ensure Office equipment and printers are working properly
Follow daily room schedules for clients and co-workers
Ensure office space is picked upOther ResponsibilitiesAdhere to all HIPAA guidelines/regulationsConduct self in accordance with employee manualKeep abreast of any updates/changes and relay those to the Office Supervisor

Keywords: Compass Health Network, Columbia , Customer Relations Specialist, Other , Moberly, Missouri