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Customer Relations Specialist

Company: Compass Health Network
Location: Wentzville
Posted on: January 26, 2023

Job Description:

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.
This is a Monday-Friday, 8:30 pm to 5:00 pm, position. Part-time applicants welcome to apply.
The Customer Relations Specialist responsibilities include:

  • Reception


  • Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable


  • Answer all phone calls and emails politely and direct to appropriate office staff


  • Distribute daily mail


  • Keep office supplies and PPE in stock


  • Work with IT department and GFI digital to ensure Office equipment and printers are working properly


  • Follow daily room schedules for clients and co-workers


  • Ensure office space is picked up

    Other Responsibilities

  • Adhere to all HIPAA guidelines/regulations
  • Conduct self in accordance with employee manual
  • Keep abreast of any updates/changes and relay those to the Office Supervisor

Keywords: Compass Health Network, Columbia , Customer Relations Specialist, Other , Wentzville, Missouri

Click here to apply!

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