Team Leader - ServiceNow
Company: EDWARD JONES
Location: Lohman
Posted on: January 25, 2023
Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.What You'll Do :
The ServiceNow Platform Team Leader is part of the Digital
Infrastructure & Operations organization at Edward Jones. This
position requires broad understanding of the ServiceNow platform,
IT Service Management, and ITIL principles.
The ideal candidate will have a solid background in IT Service
Management (ITSM) and IT Operations Management (ITOM), including
Configuration Management and maturing the CMDB.
Lead a team of several ServiceNow
developers assigned across multiple productsConduct 1x1s and
provide guidance on goals and individual development plansConduct
trimester and annual reviewsProvide coaching and support to the
teamPrioritize work and established streamlined processesBalance
support work versus developmentSupport and educate the team on the
Firm's culture and key initiativesCoordinate work with other teams
through PI planning and the Agile frameworkManage vendor
engagements, budgets, and licensingDevelop roadmaps, standards, and
platform governanceWhat Experience You Need:
Bachelor's degree in Technology or
related work experience.Minimum of 5 years of experience directly
related to Information Systems technology with at least 1 year in a
leadership role (mentoring associates, lead analyst, project
leaders, etc.).Understanding of Agile development principles and
software delivery in an enterprise environmentWorking across
multiple teams in a large technology environment (development,
support, infrastructure, security, etc.)Experience implementing,
evolving, and supporting products on the ServiceNow
platformExcellent written and verbal communication
skillsComfortable delivering presentations to peers and
leadersExcellent interpersonal skills; develops relationships; seen
as credible and trustworthyAttention to detail Experience with
managing major consulting engagements
What Could Set You Apart:
Experience with the Common Services
Data Model (CSDM)
- 100 Best Workplaces for Millennials in 2022, published Fortune
July 2022, Great Places to Work - data as of March 2022.
Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for
Millennials by Great Places to Work - and Fortune - magazine. The
privately held firm ranked No. 2 overall, in its fourth appearance
on the list.2022 Fortune Best Workplaces for Women, published
September 2022, research by Great Places to Work -, data as of
August 2021. Compensation provided for using, not obtaining, the
rating.
Edward Jones has been named to the
2022 Best Workplaces for Women list by Great Places to Work - and
Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best
Companies to Work For, published April 2022, research by Great
Place to Work -, data as of August 2021. Compensation provided for
using, not obtaining, the rating.
For the 23rd time, Edward Jones has
earned a spot on the Fortune 100 Best Companies to Work For -
ranking by Great Places to Work - and Fortune - magazine. Edward
Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places
to Work For LGBTQ+ Equality, Great Place to Work - in partnership
with Human Rights Campaign Foundation, published Equity Magazine
January 2022, data as of July 2021. Compensation provided for
using, not obtaining, the rating.
Edward Jones scored 100 percent on
the Human Rights Campaign Foundation's 2022 Corporate Equality
Index (CEI) the nation's foremost benchmarking survey and report
measuring corporate policies and practices related to LGBTQ+
workplace equality. The ranking designated Jones as one of the best
places to work for LGBTQ+Equality.Edward Jones does not
discriminate on the basis of race, color, gender, religion,
national origin, age, disability, sexual orientation, pregnancy,
veteran status, genetic information or any other basis prohibited
by applicable law.At Edward Jones, we value and respect our
associates and their contributions, and we recognize individual
efforts through a rewards program that promotes a long-term career,
financial security and well-being. to learn more about our total
compensation approach, which in addition to base salary, typically
includes benefits, bonuses and profit sharing. The salary range for
this role is based on national data and actual pay is based on
skills, experience, education, and other relevant factors for a
potential new associate:
Salary: $109696 - $186781
Category: Headquarters
Keywords: EDWARD JONES, Columbia , Team Leader - ServiceNow, Other , Lohman, Missouri
Didn't find what you're looking for? Search again!
Loading more jobs...
