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Field Care Coordinator, Home Care

Company: AGING WELL HEALTH CARE LLC
Location: Wentzville
Posted on: May 16, 2022

Job Description:

Description:
Job Summary:A Field Care Coordinator who assumes responsibility for assisting with training and supervision of caregivers, client/employee advocacy, and related care management activities to ensure overall satisfaction of an assigned group of clients and caregivers within the Home Care Department (Private Duty and Medicaid).Responsibilities:Evaluate and train staff in the field to ensure competency of the employees for Private Duty and Medicaid department;Assist with in-house Caregiver training (i.e.: General Orientation, Skills Lab, Annual In-Services, On-the-Job Training, as needed.)On-going education, supervision, and training of the Caregivers in the field; Identifies high risk factors, barriers to goals, and strengths that will assist the client and caregivers in achieving goals;Assist with the assignment and scheduling of field staff to provide care and services for Private Duty and Medicaid clients;Assures quality of services by gathering information from direct observation, telephone, or in writing, all resources involved in the client plan of care;Attends case management meetings as scheduled;Acts as a positive role model for the company when dealing with employees and the public;Communicates to Supervisor any conflicts or difficulties with employee assignment;Communicates to Supervisor or Case Management RN any changes in the client's condition;Answers all pages, telephone calls or communications promptly and courteously;Will rotate on-call responsibilities with other members of management;Work with all members of the private pay team and across all branches (University City, Collinsville, and Wentzville) to grow private pay revenue and profit;Support for on-call staff, evenings and weekends, as needed;Cover shifts, in the event of staffing shortage, with direction of management;Assist with office-related tasks, as well as ensuring accurate opening packets are available with an adequate supply for each week;Make charts and keep filing up to date for all clients;Maintain confidentiality of all information in accordance with state/federal regulations, company policy and HIPPA requirements;Complete all required documentation and turn it in to the office as directed;Follow all policies and procedures, as they are defined in the Employee Handbooks.Risk Exposure:High RiskWorking Environment:Works within the agency offices and patient homes, and will be required to travel between offices and client home

Requirements:
Qualifications:High School Diploma/GED, PreferredCertified Nurse Assistant, PreferredExperience in healthcare staffingModerate computer skills, including word processing and data entryMust be a self-starter able to work with minimal supervisionMust be a team player dedicated to providing a high level of customer service, with a positive attitudeMust be able to communicate effectively and possess well-developed interpersonal, organizational, and problem solving skillsAbility to effectively interact with all employeesAbility to be well organized and prioritize effectivelyMust maintain required yearly training/education as mandated by agency.Physical Requirements:Ability to participate in physical activity while standingModerate lifting;Ability to do extensive bending, lifting and standing on a regular basisPI177860191

Keywords: AGING WELL HEALTH CARE LLC, Columbia , Field Care Coordinator, Home Care, Other , Wentzville, Missouri

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