ColumbiaMORecruiter Since 2001
the smart solution for Columbia jobs

Insurance Risk Interviewer - Sedalia

Company: Quest Diagnostics
Location: Sedalia
Posted on: May 6, 2021

Job Description:

JOB SUMMARY:

The primary purpose of this position is to complete life insurance medical and financial interviews via telephone through outbound calls for multiple client companies. This position is responsible for maintaining minimum performance standards, including production and quality standards.

Eligibility for promotion to Insurance Risk Assessment Interviewer II requires that the production and quality standards of this position are met and maintained for a minimum of 3-months after their new hire orientation period.

JOB RESPONSIBILITIES:

The major functions of the position

60% -Contacts life insurance applicants via telephone by placing outbound calls. Leaves messages for return calls or completes interviews with life insurance applicants. These interviews will include gathering medical, financial, occupational, and avocation histories.

30% -Uses the C4 Call Management System, Dialer and Avaya Phone System by making telephone calls, logging call attempts, documenting information within orders as necessary and recording call results. Reviews and edits information collected during the interview for quality assurance purposes.

10% -Learns the specific requirements stipulated by each client company.

Responds to the needs and requests of clients and ExamOne management and staff in a professional and expedient manner.

Observes all compliance policies and safety policies and procedures as outlined in the ExamOne Safety Manual or safety matters included in other special training.

Other duties as assigned.

Supervision Exercised:

This position has no supervisory responsibilities.

JOB REQUIREMENTS:

Education Preferred: High School Diploma or Equivalent required.

Work Experience: No previous call center experience is necessary

(Background in medical terminology, life insurance industry, or customer service preferred)

Other: Minimum Skills Required

* Type 30 wpm
* Average communication skills
* Accurate, detail oriented
* Proficient teamwork skills
* Good work attendance record
* Good organizational skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Additional Information

* Duties and responsibilities, as required by business necessity may by added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Keywords: Quest Diagnostics, Columbia , Insurance Risk Interviewer - Sedalia, Other , Sedalia, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Claims Adjuster Senior Liability
Description: Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity (more...)
Company: Gallagher
Location: Saint Peters
Posted on: 05/12/2021

Mechanic Class B Trainee
Description: p Makes repairs and maintain systems and parts associated with class
Company: Saia
Location: Saint Peters
Posted on: 05/12/2021

Hygienist - RDH
Description: Hygienist - RDH OverviewWhen you say Yes to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network that has your back, joining Aspen Dental (more...)
Company: Aspen Dental
Location: Saint Peters
Posted on: 05/12/2021


Housekeeping Room Attendant
Description: Housekeeping Room Attendant - Courtyard by Marriott About Us:From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our (more...)
Company: Midas Hospitality
Location: Saint Peters
Posted on: 05/12/2021

Janitorial Supervisor (Janitorial)
Description: Janitorial Supervisor Janitorial Saint Peters, MO, United States of
Company: Scioto Services
Location: Saint Peters
Posted on: 05/12/2021

Night Auditor for Courtyard by Marriott - St. Peters, MO
Description: Night Auditor - Courtyard by Marriott About Us: From
Company: Midas Hospitality
Location: Saint Peters
Posted on: 05/12/2021

Breakfast Attendant/Houseman-Guest Expeience Specialist $500 sign on bonus - Springhill Suites (2103
Description: Live Fully at Marriott International 1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world (more...)
Company: Marriott International, Inc.
Location: Saint Peters
Posted on: 05/12/2021

In-Home Solutions Technician
Description: p The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH Network Corporation
Location: Saint Peters
Posted on: 05/12/2021

Mosquito Control Technician PT
Description: strong Mosquito Control Technician Job Description: /strong ul li Trained expert who provides a remarkable client experience /li li Travel to each client apos s home or business /li li Survey (more...)
Company: Mosquito Hunters of St. Peters - O'Fallon
Location: Saint Peters
Posted on: 05/12/2021

Therapist / Physical Therapy / Missouri / Physical Therapist Job
Description: br Job ID: br Employment Status: Full-Time br More Information: br Barnes-Jewish St. Peters Hospital offers full inpatient services, including 24-hour physician-staffed emergency, pediatric, (more...)
Company: BJC HealthCare
Location: Saint Peters
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Columbia RSS job feeds