Technical Support Specialist

Company: First State Community Bank
Location: Farmington
Posted on: June 24, 2022

Job Description:

Job DetailsJob LocationFarmington, Main - Farmington, MOPosition TypeFull TimeJob CategoryInformation TechnologyTechnical Support SpecialistMake a Positive ImpactFirst State Community Bank is looking for an energetic, self-motivated individual to fill the role of Technical Support Specialist. The Technical Support Specialist position is an IT Infrastructure Programming/Maintenance position.In this role, you will be responsible for research, design, build out, testing documentation and maintenance of new and existing technology solutions. Diagnosis of hardware related issues will also be a key part of the role.Responsibilities in Accordance with our Corporate ValuesProfessionalismLiaise with 3rd party vendors and other internal departments for problem resolutionRespond to and resolve end-user tech support work orders within agreed time limitsAccountabilityParticipate in the design of information and operational support systemsResponsible for patch management of client and server systemsPowerShell scripting, API development and SQL development, including development of accurate procedural and process related documentationInitiativeEstablish and communicate repeatable processes and template to drive operational efficiency with continuous feedback and improvementImplement procedures which align with business continuity for database environments, including installation and configuration of database software and replication processes in a HA environmentConfigure, install, maintain and implement operating systems, application software, system updates via SCCM/MECM and other organization management toolsAdaptabilityMonitor, maintenance and provide support for the assigned IT infrastructure componentsWhat You Can ExpectCompetitive pay and benefits program including an annual bonus program.401k with generous employer match benefitHelpful, qualified, and available leadershipA caring, stable work environmentQualificationsBachelors degree in Computer Science, Computer Information Systems, Computer Networking, or a related subject (Equivalent work experience may offset degree requirement)4 - 6 yrs experience in equivalent role2 - 3 yrs experience with infrastructure components in an enterprise environmentWell-developed knowledge and professional application of database theory and designProficiency in PowerShell scripting + at least one or more programming languagesUp-to-date knowledge regarding industry best practices for programming and coding and SQL server/database maintenanceExperience in the following: enterprise management tools, including cloud platforms (Azure), IIS, Web framework and hosted environmentWillingness to travel as neededWillingness to work outside of normal business hoursApplicable certifications relevant to job role requiredAdditional InformationBeing a First Stater...Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.Do you have what it takes to be a First Stater?Make a difference - Apply Now!First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

Keywords: First State Community Bank, Columbia , Technical Support Specialist, IT / Software / Systems , Farmington, Missouri