Technical Support Specialist
Company: First State Community Bank
Location: Farmington
Posted on: June 24, 2022
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Job Description:
Job DetailsJob LocationFarmington, Main - Farmington, MOPosition
TypeFull TimeJob CategoryInformation TechnologyTechnical Support
SpecialistMake a Positive ImpactFirst State Community Bank is
looking for an energetic, self-motivated individual to fill the
role of Technical Support Specialist. The Technical Support
Specialist position is an IT Infrastructure Programming/Maintenance
position.In this role, you will be responsible for research,
design, build out, testing documentation and maintenance of new and
existing technology solutions. Diagnosis of hardware related issues
will also be a key part of the role.Responsibilities in Accordance
with our Corporate ValuesProfessionalismLiaise with 3rd party
vendors and other internal departments for problem
resolutionRespond to and resolve end-user tech support work orders
within agreed time limitsAccountabilityParticipate in the design of
information and operational support systemsResponsible for patch
management of client and server systemsPowerShell scripting, API
development and SQL development, including development of accurate
procedural and process related documentationInitiativeEstablish and
communicate repeatable processes and template to drive operational
efficiency with continuous feedback and improvementImplement
procedures which align with business continuity for database
environments, including installation and configuration of database
software and replication processes in a HA environmentConfigure,
install, maintain and implement operating systems, application
software, system updates via SCCM/MECM and other organization
management toolsAdaptabilityMonitor, maintenance and provide
support for the assigned IT infrastructure componentsWhat You Can
ExpectCompetitive pay and benefits program including an annual
bonus program.401k with generous employer match benefitHelpful,
qualified, and available leadershipA caring, stable work
environmentQualificationsBachelors degree in Computer Science,
Computer Information Systems, Computer Networking, or a related
subject (Equivalent work experience may offset degree requirement)4
- 6 yrs experience in equivalent role2 - 3 yrs experience with
infrastructure components in an enterprise
environmentWell-developed knowledge and professional application of
database theory and designProficiency in PowerShell scripting + at
least one or more programming languagesUp-to-date knowledge
regarding industry best practices for programming and coding and
SQL server/database maintenanceExperience in the following:
enterprise management tools, including cloud platforms (Azure),
IIS, Web framework and hosted environmentWillingness to travel as
neededWillingness to work outside of normal business
hoursApplicable certifications relevant to job role
requiredAdditional InformationBeing a First Stater...Being a First
Stater means that you roll up your sleeves and dig in. It means you
work hard and do your best. It means that you enjoy learning new
skills and are always eager to improve. It means you help the team
by being a great teammate. It means you're passionate about making
a difference in the lives of our customers and our communities. It
means you consistently find new ways to improve our organization.Do
you have what it takes to be a First Stater?Make a difference -
Apply Now!First State Bancshares, Inc, is an Equal Opportunity
Employer. All your information will be kept confidential according
to EEO guidelines.
Keywords: First State Community Bank, Columbia , Technical Support Specialist, IT / Software / Systems , Farmington, Missouri
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