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Remote Technical Support Specialist

Company: VirtualVocations
Location: Columbia
Posted on: April 10, 2021

Job Description:

A freelance marketplace is filling a position for a Remote Technical Support Specialist. Must be able to: Create and updating documentation around customer service issues and knowledge base entries Offer timely support to all customers and developers for any incoming inquiries or issues Assist in de-escalating and mediating issues between developers and clients Applicants must meet the following qualifications: Ability to self-direct and self-manage in a fast paced environment 1-3 years minimum of relevant experience Flexibility to cover full weekend and evening shifts An eagerness to learn and adapt to change

Keywords: VirtualVocations, Columbia , Remote Technical Support Specialist, IT / Software / Systems , Columbia, Missouri

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