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Telecommute Customer Service Content Strategist - Columbia

Company: VirtualVocations
Location: Columbia
Posted on: April 14, 2019

Job Description:

A software company has a current position open for a Telecommute Customer Service Content Strategist.Must be able to: Think big to develop innovative self-service solutions that drive business resultsProvide expertise in self-service trends and emerging technologies, best practices, and strategiesDevelop content frameworks and other deliverables that explain the strategyApplicants must meet the following qualifications:3+ years in help and support content, content management workflows and self-service strategy at a SAAS companyExpertise with Content Management systemsExpertise using Knowledge Centered SupportExtensive experience with Search Engine OptimizationExperience managing an online communityExperience developing content that is used across multiple platforms

Keywords: VirtualVocations, Columbia , Telecommute Customer Service Content Strategist - Columbia, Hospitality & Tourism , Columbia, Missouri

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