Lead Customer Service Advisor
Company: Jiffy Lube
Location: Wentzville
Posted on: April 10, 2021
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Job Description:
Start Your New Career Today & enjoy job stability with Jiffy
Lube as an Essential Business!IMMEDIATELY HIRING----Safety is our
priority! COVID-19 protocols are in place! --Team Car Care owns and
operates more than 550 Jiffy Lube auto service centers in North
America. We offer a fun, fast paced work environment, with a
comprehensive benefit package which includes medical plans, 401(k),
certification/tuition reimbursement and paid vacations. At Team Car
Care we invest in you and your future by providing excellent
training for our technician, and management positions. We offer
fast track career advancement opportunities for hard working, team
players who can deliver results. If you are looking for more than a
job, apply today and begin your career with Team Car
Care!--DescriptionLead Customer Service Advisors are responsible
for creating a WOW guest experience by delivering outstanding
service. From the time the vehicle drives on the property, to when
the keys are safely handed back, this position is responsible for
ensuring tailored service recommendations, quality product
installation and communication of any special circumstances that
impact the overall satisfaction. This leadership role is also a
critical link to our Guest First strategy, building sales and gross
profit within the store location by using proven methods that
exceed the guest's and Jiffy Lube business needs and that realize
Team Car Care vision and strategy for guest care. The CSA has the
authority to coach, challenge and provide direction where guest
satisfaction is concerned. Position Criteria--
Keywords: Jiffy Lube, Columbia , Lead Customer Service Advisor, Hospitality & Tourism , Wentzville, Missouri
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