Mercy Health: Patient Access Representative
Company: Mercy Health
Location: Washington
Posted on: February 24, 2021
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Job Description:
Job DescriptionWe're a Little Different Our mission is clear. We
bring to life a healing ministry through our compassionate care and
exceptional service. At Mercy, we believe in careers that match the
unique gifts of unique individuals careers that not only make the
most of your skills and talents, but also your heart. Join us and
discover why Modern Healthcare Magazine named us in its " Top 100
Places to Work." Overview: * The Patient Access Representative is
often the first point of contact for our patients and therefore
must represent Mercy with the highest standard of customer service,
compassion and perform all duties in a manner consistent with our
mission, values and Mercy service standards. * The Patient Access
Representative will facilitate all components of the patients'
entrance in to any Mercy facility. * This may include scheduling,
registration, benefit verification, pre-certification and financial
clearance including pre-visit collection. * The Patient Access
Representative will be responsible for ensuring that the most
accurate patient data is obtained and populated in to the patient
record. * This co-worker must have an exceptional attention to
detail and maintain knowledge and competence with insurance
carriers, Medicare guidelines as well as federal, state and
accreditation agencies. Qualifications: Experience and Education
Requirements: 1-3 years clerical experience preferred. Experience
with medical terminology and insurance plans preferred. High School
diploma required some college helpful. Minimum skills, knowledge
and ability requirements: * Ability to communicate effectively both
orally and in writing, excellent telephone etiquette required. *
Ability to establish and maintain positive working relationships
with patients, physicians, clinical and non-clinical hospital staff
and insurance companies. * Strong organizational skills; attention
to detail * Ability to work under stress, meet deadlines and
perform all daily assignments with a high level of accuracy. *
Knowledgeable and experienced with various computers systems;
Ability to use a 10-keycalculator and computer keyboard. We Offer
Great Benefits: Day-one comprehensive health, vision and dental
coverage, PTO, tuition reimbursement and employer-matched
retirement funds are just a few of the great benefits offered to
eligible co-workers, including those working 48 hours or more per
pay period! We're bringing to life a healing ministry through
compassionate care. At Mercy, our supportive community will be
behind you every step of your day, especially the tough ones. You
will have opportunities to pioneer new models of care and transform
the health care experience through advanced technology and
innovative procedures. We're expanding to help our communities
grow. Join us and be a part of it all. What Makes You a Good Match
for Mercy? Compassion and professionalism go hand-in-hand with us.
Having a positive outlook and a strong sense of advocacy is in
perfect step with our mission and vision. We're also collaborative
and unafraid to do a little extra to deliver excellent care that's
just part of our commitment. If that sounds like a good fit for
you, we encourage you to apply. patient access, customer service,
admitting #CBE Mercy has determined this is a safety-sensitive
position. The ability to work in a constant state of alertness and
in a safe manner is an essential function of this job.
Keywords: Mercy Health, Columbia , Mercy Health: Patient Access Representative, Healthcare , Washington, Missouri
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