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Agent Relations Manager

Company: Veterans United Home Loans
Location: Columbia
Posted on: May 19, 2019

Job Description:

Veterans United Realty (VUR) is seeking an Agent Relations Manager for Veterans United Realty, you will focus on improving and maintaining our network of real estate agents. This will be done primarily through educating agents on best practices and developing mutually beneficial business goals to bring best home purchasing experience to the veterans we serve.This position will not be originating loans.

Responsibilities:


  • Innovate strategies to optimize Agent performance and new ways to generate business for VUR.
  • Monitor and analyze VUR metrics to manage performance and identify opportunities.
  • Set goals and expectations, direct focus and motivate Agent Relations employees to achieve established goals.
  • Serve as the Product Owner for the Agent Technology used by our Network Agent to maximize Agent engagement and optimize business goals.
  • Performance coaching, meetings and 1:1s to facilitate best practices and training opportunities.

    Necessary Skills:

    • Self-driven and entrepreneurial in approach to problem solving.
    • Ability to communicate clearly over the phone and in person.
    • Strong organizational skills; ability to prioritize, maintain attention to detail and recognize time constraints.
    • Build highly collaborative, high trusting relationships.
    • Demonstrated work ethic and highly self-motivated.
    • High capacity for critical thinking.
    • Strong decision making skills.
    • Aptitude to learn new technology.

      Job Requirements:

      • Strong business acumen, with ability to translate and present quantitative information in professional format.
      • Previous sales experience and an understanding of performance based marketing metrics.
      • Previous mortgage origination experience closing online mortgage leads.
      • Previous experience in a call center environment.
      • Ability to travel to client locations and conferences.
      • Proficient in basic computer technologies, appropriate for an internet-based company.



        Veterans United is proud to be an EOE/ADA and Military Friendly employer

Keywords: Veterans United Home Loans, Columbia , Agent Relations Manager, Executive , Columbia, Missouri

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