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Residential Project Director

Company: goblusky
Location: High Hill
Posted on: May 28, 2023

Job Description:


The Residential Project Director at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs. - By meeting BluSky standards for providing prompt responses to insurance carrier and customer needs, the Program Director represents the company as a leader in customer service and contributes to the growth of the company.
Base Compensation Range ($55,000 - $75,000)
Bonus Commission OTE $5,000- $15,000 -
Vehicle Allowance
Daily Activities

  • -Communicates with the Program Coordinator (updating start dates, completion dates, notes in XA, TPA requests) when the Program Director is not able to do so.
  • Communicates with Inside Estimators regarding revisions needing to be made and questions regarding scopes and estimates.
  • -Responds to XactAnalysis/TPA requests and emails SAME DAY .
  • -Daily logs into XactAnalysis, or other program systems as needed to ensure all buttons are clicked and statuses updated.
  • Sending updated budgets, change orders and supplement information to inside estimators to update and get to the appropriate PM.
  • -Communicating with PMs on any budget, job cost, change order, or supplemental items.

    Weekly Tasks

    • Reviews Xactanalysis and CoreLogic to keep all pending jobs and all control points updated.
    • Ensures appointments are scheduled timely for all assignments received.
    • Works with TPA reviewers to move the approval process forward. Reply to any estimate revision requests or questions or concerns within 24hrs.
    • -Attends production meetings to discuss all jobs currently in production to ensure sure job revenue and job progression is accurate.
    • Reviews accounts receivable to look for any payments for collection or deductibles that should be collected.
    • Gathers documentation needed to prepare an estimate for the insurance company & Owner during inspection.
    • Prepares estimates in Xactimate or Symbility for all inspected jobs as directed by carrier.
    • Completes mitigation estimates and "Mica" moisture mapping once drying equipment is pulled per program guidelines.
    • Works with PM to discuss jobs in production and complete any change orders or supplements needed. Make sure program milestones program jobs are updated.
    • Reviews pending assignments for estimate approvals. -Reviews Contractor Connection Dashboard to review POMS scores and pending assignments once per week.
    • Communicates with clients to confirm approval and discuss work auth, process and discuss any questions or concerns virtually or in person.
    • Emails "PC" & "PMs" signed "Work Authorization" along with the "Final Draft" Estimate and the "Scope & Components" for deductible invoice to be emailed to client for payment processing.
    • Accounts Receivable:
    • Ensures approvals of estimate and understand where the money is coming from.
    • -Makes sure approved estimates are up to date in Vista
    • When getting work authorization signed, discusses the procedure and payment expectations.
    • -When a job is approaching completion, works with PM to get insurance checks endorsed or collected during a scheduled final walkthrough. If paying online, give them the final invoice so they have everything needed to make that payment.

      Business Development

      • Ensures all requests and questions from TPA or carrier are answered timely to facilitate resolution and maintain high POMS Scores.
      • Consistent updating/monitoring of contractor connection capacity portal.
      • Maintains regular contact with adjusters and managers on assigned claims virtually or in person when possible.

        This role has no direct reports.

        • Insurance Restoration Estimating/Xactimate Experience required, or equal commercial construction estimating experience
        • 3+ years of experience in Insurance Restoration Estimating and/or Commercial Construction Estimating required
        • Must have strong construction knowledge
        • Must be able to write and establish budgets and job-costing
        • Flexible schedule: some nights and weekends may be required

          SYSTEMS & TOOLS

          • - Matterport or similar 360-degree camera for scoping and documenting project
          • - HOVER APP for measurement/assisting in scope creating
          • - ITEL NOW APP and mobile ITEL field kit for carpet/product sample identification
          • - SharePoint/ One Drive for file storage
          • - Basic inspection tools (laser tape measure, tape measure, graph paper, note pad, ladder, utility knife, shingle gauge, moisture meter)
          • Xactimate and XactAnalysis for estimating/scope creation/notes/communication
          • CoreLogic & Symbility for estimating scope creation
          • Salesforce for opportunity count, presale phase
          • Managed repair programs' internal systems such as Contractor Connections Job Tracker for adjuster/external communication and job file notation. -
          • Thorough understanding of construction and restoration to write accurate estimates
          • Familiar with insurance regulations and qualifications
          • Decision making, problem-solving, and documentation skills required
          • Strong verbal, written, and interpersonal communication skills required
          • Strong MS Office Suite product knowledge required
          • An outgoing, driven, tenacious, team-oriented attitude is a must!

            The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
            The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.
            Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings.
            BluSky offers a competitive base salary, a bonus plan for qualified positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental and vision), paid time off, disability, equipment appropriate to the position (i. e.: laptop, smart phone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Remote Work, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program and more.
            BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. -It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Keywords: goblusky, Columbia , Residential Project Director, Executive , High Hill, Missouri

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