Business Continuity Senior Manager
Company: EDWARD JONES
Location: Boonville
Posted on: June 24, 2022
Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.The BC Senior Manager will join the Business Resilience
department as it grows, scales, and matures the firm's Business
Resilience Program. The BC Senior Manager will assist in creating
capabilities within Business Resilience to better understand and
manage the firm's Business Continuity, Third Party Resilience, and
Cyber Resilience risks. This includes the ongoing design and
management of the Business Resilience framework: identifying,
measuring, responding to, managing, and reporting on the risks to
the firm's resilience, such as operational, third party, cyber
resilience, and other risk types.
Responsibilities
BC Sr. Risk Manager is responsible for:
Supporting Business Resilience
Programs covering Business Continuity Planning, Third Party
Resilience, Cyber Resilience, and Information Technology Resilience
as part of the Operational Resilience TeamServing as a member of
the cross functional team, contributing to the establishment of the
ERM framework and supporting its implementation in Business
ResilienceContributing to the establishment, maintenance, and
embedding of the Business Resilience Framework, policies, and
programs.Collaborating with ERM working group to mature the risk
framework in the BCM and Third Party domainsEngaging with
stakeholders in developing Business Resilience standards,
guidelines, governance and reporting processes.Documenting control
requirements and mapping to industry frameworks, like
NISTPartnering with Enterprise Risk, Internal Audit, and other Risk
Partners to ensure regulatory requirements are being met and comply
with the firm's resiliency strategyUnderstanding BCP and Third
Party regulatory requirements that are applied to the Financial
Services Industry.Clearly communicating highly complex models and
business concepts to all levels of the firm, including Sr.
Leadership, in both written and oral form, in order to effectively
influence critical decisions or actions.Proactively working to
impact current and future business results and
decisions.Participating in and leading tabletop exercises to test
the capacity and effectiveness of the Resilience Crisis Plan.
Functional Skills
- Demonstrated ability to apply operational risk management
principles to business and technology processes.
- Demonstrated direct and/or cross-functional team leadership
skills.
- Ability to understand (or learn) 3rd party business functions
as well as the Technology functions relating to the 3rd party
business functions and services
- Demonstrated ability to analyze, comprehend, and leverage
complex risk and operational data.
- Knowledge of key program components across Resilience
workstreams, including, without limitation: Governance, Scenario
Development / Testing, Crisis Management, Education &
Awareness
- Experience with enterprise risk and operational risk management
best-practices and controls
- Adaptable with ability to contribute or lead during crisis
scenariosEducation/Certification
- Bachelors Degree in a business or technology related field is
required. Advanced degree or certification(s) in Risk Management or
Information Systems is preferred.
- Certified Business Contingency Planner (CBCP) or Member of the
Business Continuity Institute (MBCI) or willingness to obtain such
certification required.
Years of Relevant Experience
- Minimum of 5 years' experience in Risk Management, Business
Continuity Planning, Technology, Third Party Risk, or related work
experience.
- Experience with the Financial Services Industry is
preferred.Technical Skills
- Demonstrated knowledge and experience working with technology
organizations.
- Demonstrated knowledge or experience writing policies,
guidelines, or audit controls.
Problem Solving
As a financial institution, many issues are governed by regulation,
internal policies, procedures, and guidelines which provide
direction, but also present opportunities and constraints to
problem solving.
- Partner with stakeholders to identify, assess, and mitigate
potential risks to the firm.
- Ability to provide alternative solutions to nearly any given
situation.
- Ability to perform fast-paced, but sound problem-solving during
highly stressful crisis and incident management situations.
- Lend expertise and provide direction to firm leaders, business
and technology partners, and BC team members when difficult or
unusual risks are identified.
- ability to work in a fast paced environment when a situation
arises, to assess the impact of an event, determine potential
courses of action to take and present a recommended solution to the
BCP Director, the division principal, or other firm leaders
- ability to work with technology, facilities, and business areas
to influence the development and implementation of viable
mitigation strategies for potential business disruptions.
- ability to develop and assess various scenarios to ensure that
exercising and testing appropriately demonstrates plan viability
and operational readiness.
- ability to work with business areas to ensure that 3rd party
service and product provider plans adequately support the firm's
business functions.
Decision Making:
This position will have a high level of autonomy to identify and
mitigate operational and technology risks. Initiatives and planning
efforts are reviewed with colleagues and leaders; however the BC
Sr. Risk Manager is responsible for working directly and
independently with the business and technology owners and leaders
and/or other stakeholders to develop strategic and operational
solutions that incorporate the business and regulatory
requirements, while minimizing business risks.
- Ability to assess a potential risk situation and make the most
prudent decision recommendations considering all available
data
- Most decisions have a high degree of complexity as each
operational process, planning situation and event activation is
unique and can impact firm risks
Span of Influence:
This position has influence over business decisions which can
impact the entire firm - including home and branch offices,
technology support, and clients. This position is seen as a subject
matter expert in regulatory, technology and operational risk
requirements related to business resilience and acts as a
consultant for business and technology areas to assess and mitigate
these risks. Business and technology areas look to the Business
Resilience department to help identify and assess operational risks
and to provide sound advice and direction to ensure the firm is
making informed decisions related to operational preparedness to
manage potentially severe business disruptions. This position
regularly interacts with the firm's Sr. Leaders and Partners.
- Representing Business Resilience as a member of cross
functional teams focused on maturing the firm's ERM program
- This role is intended to ensure that the firm's plans minimize
the potential severity and length of severe business disruptions
and mitigate potentially adverse impacts on the firm's business and
its clients.
- The role must ensure that the firm's technology support plans
are in alignment with business resiliency and recovery plans.
- The role must also ensure the firm is in compliance with
regulations.
- This position will have cross-functional, but non-direct,
leadership responsibilities.Education/Certification
- Bachelors Degree in a business or technology related field is
required. Advanced degree or certification(s) in Risk Management or
Information Systems is preferred.
- Certified Business Contingency Planner (CBCP) or Member of the
Business Continuity Institute (MBCI) or willingness to obtain such
certification required.
Years of Relevant Experience
- Minimum of 5 years' experience in Risk Management, Business
Continuity Planning, Technology, Third Party Risk, or related work
experience.
- Experience with the Financial Services Industry is
preferred.Technical Skills
- Demonstrated knowledge and experience working with technology
organizations.
- Demonstrated knowledge or experience writing policies,
guidelines, or audit controls.
Problem Solving
As a financial institution, many issues are governed by regulation,
internal policies, procedures, and guidelines which provide
direction, but also present opportunities and constraints to
problem solving.
- Partner with stakeholders to identify, assess, and mitigate
potential risks to the firm.
- Ability to provide alternative solutions to nearly any given
situation.
- Ability to perform fast-paced, but sound problem-solving during
highly stressful crisis and incident management situations.
- Lend expertise and provide direction to firm leaders, business
and technology partners, and BC team members when difficult or
unusual risks are identified.
- ability to work in a fast paced environment when a situation
arises, to assess the impact of an event, determine potential
courses of action to take and present a recommended solution to the
BCP Director, the division principal, or other firm leaders
- ability to work with technology, facilities, and business areas
to influence the development and implementation of viable
mitigation strategies for potential business disruptions.
- ability to develop and assess various scenarios to ensure that
exercising and testing appropriately demonstrates plan viability
and operational readiness.
- ability to work with business areas to ensure that 3rd party
service and product provider plans adequately support the firm's
business functions.
Decision Making:
This position will have a high level of autonomy to identify and
mitigate operational and technology risks. Initiatives and planning
efforts are reviewed with colleagues and leaders; however the BC
Sr. Risk Manager is responsible for working directly and
independently with the business and technology owners and leaders
and/or other stakeholders to develop strategic and operational
solutions that incorporate the business and regulatory
requirements, while minimizing business risks.
- Ability to assess a potential risk situation and make the most
prudent decision recommendations considering all available
data
- Most decisions have a high degree of complexity as each
operational process, planning situation and event activation is
unique and can impact firm risks
- 2021 FORTUNE 100 Best Companies to Work For - By Great Place to
Work - and FORTUNE Magazine - Edward Jones was named No. 20 on the
list.
- From FORTUNE -2021 FORTUNE Media IP Limited. All rights
reserved. Used under license. FORTUNE and FORTUNE 100 Best
Companies to Work For are registered trademarks of Fortune Media IP
Limited and are used under license. FORTUNE and Fortune Media IP
Limited are not affiliated with, and do not endorse products or
services of, Edward Jones Investments.2021 Corporate Equality Index
- Edward Jones joins the ranks of 767 major U.S. businesses that
received top marks in the Foundation's 19th annual scorecard on
LGBTQ workplace equality.
From The Human Rights Campaign. All
Rights Reserved2021 Training Top 100 list - Edward Jones ranked No.
19, up six spots from last year in its 21st consecutive year on
this prestigious list.J.D. Power, 2021 - Edward Jones has ranked
"highest in Employee Advisor Satisfaction among Financial
Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor
Satisfaction Study.
Edward Jones received the highest
score among employee advisors in the J.D. Power 2007,2008, 2010,
2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of
employee advisors' satisfaction among those who are employed by an
investment services firm. Visit jdpower.com/awards for more
information.Edward Jones does not discriminate on the basis of
race, color, gender, religion, national origin, age, disability,
sexual orientation, pregnancy, veteran status, genetic information
or any other basis prohibited by applicable law.At Edward Jones, we
value and respect our associates and their contributions, and we
recognize individual efforts through a rewards program that
promotes a long-term career, financial security and well-being. to
learn more about our total compensation approach, which in addition
to base salary, typically includes benefits, bonuses and profit
sharing. The salary range for this role is based on national data
and actual pay is based on skills, experience, education, and other
relevant factors for a potential new associate:
Salary: $90628 - $154313
Category: Headquarters
Keywords: EDWARD JONES, Columbia , Business Continuity Senior Manager, Executive , Boonville, Missouri
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