Director, Canadian Digital Product Management
Company: Edward Jones
Location: Boonville
Posted on: May 16, 2022
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Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.Within Edward Jones Canada, we are rebuilding our digital
platforms as we shift from home grown tools and systems to a
paradigm where we will partner with leading Fintech vendors to
build an integrated platform that can deliver the experience
Canadian clients should expect when seeking Wealth Management
advice. The Director, Canadian Digital Portfolio, in partnership
with the Director, Technology is responsible for the development of
the strategy to enable this shift. This role will also need to
develop and staff a resource plan designed to build, maintain and
enhance our new digital platforms. The responsibility will span
across the digital experience for clients, advisors and operations.
Lastly, this leader, in conjunction with other leaders will help to
prioritize and sequence initiatives that help to enhance the impact
that our Financial Advisors strive to have on the lives of our
clients and their families.
Flexible Work Arrangements available - Onsite, Hybrid and Home
based
Responsibility Summary:
Ensure customer-driven and advisor-driven design using market &
industry knowledge as well as continuous research to deliver a
well-positioned target operating model and product to drive growth
and ROI
Define clear outcomes and goals for each initiative with associated
KPIs/Metrics to ensure success and alignment with the overall
vision and strategy; define the What and the Why as part of problem
discovery.
Understands and keeps up to date with emerging technologies, trends
and innovative solutions, especially in the digital wealth advice
space.
Drive organizational business evolution and technology innovation
through a deep understanding of the Fintech landscape and industry
leading practices for technology product development.
Apply knowledge of Edward Jones branch processes, client journeys,
investments, and operational workflows to influence strategy and
decisions across multiple stakeholders in various Firm
divisions.
Lead and assist others in the management of business, system, and
regulatory risks to ensure we are prepared for the future.
Lead a team of Digital Product Managers in the Agile development,
refinement, and communication of product roadmaps that deliver
value/outcomes in short cycles, working in close collaboration with
key stakeholders.
Champions a high-performance environment and contributes to an
inclusive work environment.
Salary: $153959 - $262147
Category: Headquarters
Keywords: Edward Jones, Columbia , Director, Canadian Digital Product Management, Executive , Boonville, Missouri
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