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(Salaried) Assistant General Manager

Company: Andy's Frozen Custard
Location: Olean
Posted on: January 15, 2022

Job Description:

About -Andy's Frozen Custard
You already know about our brand. We're busy, we're fast, and we thrive on the details!

We've cultivated a strong reputation and following in the community, and we're looking for more leaders in our growing business. We're a growing franchise group and we're adding the NEW position to build our team and be prepared for our growth.

This position includes a competitive SALARY with bonus potential. We also cover your employee health care premiums 100%! 401k retirement plan (with matching) and PTO is also offered with job.

Are YOU the one?
If you're killing it as a successful manager in the restaurant industry and feel like there's no way upward in your current company, come talk to us!!!
If you're killing it as a successful AGM of a different concept but would like to be a part of what we're doing, come on over.
Don't go home smelling like a fryer! We have a clean, FUN environment and our teams love what they do. Our customers are happy to see us!
You should expect a fast-paced, challenging environment that will include evenings and weekends.
We are creating this position for all our locations.

Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Develop the store teams to deliver legendary customer experiences
Drive the implementation of company programs to meet operational and organizational objectives
Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy's Frozen Custard
Plan, identify, communicate, and delegate key responsibilities and practices to the store team
Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement
Create implementation plans to support execution of regional and company initiatives
Follow up consistently to ensure accountability to plans
Utilize existing tools for communications to the store management team
Solicit customer feedback to understand customer needs and the needs of the local community
Demonstrates a calm demeanor during periods of high volume and set a positive example for the store team
Assist the store General Manager in their responsibilities operating and administrating the location.
Prepare for a future GM position.

Required Knowledge, Skills and Abilities
Ability to manage effectively in a fast-paced environment
Interpersonal and communication skills
Customer service skills
Knowledge of supervisory practices and procedures
Details-centric operational skills in a customer-service environment
Effective problem solving abilities
Team building skills
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

Physical Requirements
Constant standing/walking
Occasional pushing, pulling, lifting or carrying up to 40 lbs
Occasional ascending or descending ladders, stairs, ramps.
Constant computer/POS Register and fountain equipment usage.
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
Constant reaching, turning and performing precision work around fountain area
Constant talking, expressing or exchanging ideas by means of the spoken word
Constant clarity of vision at near and/or far distances

Qualifications & Requirements
Must have 2+ years of proven management experience in the food service industry or leadership role in related industry. Must have reliable transportation and must be able to work all shifts.
Minimum Age 19+

Benefits include:
Highly competitive compensation designed for long-term employment
Health and Life Insurance (at no cost for employee)
401k Retirement Plan with matching
Paid Vacation
Paid Personal Days

Andy's Frozen Custard is an equal opportunity employer.

Keywords: Andy's Frozen Custard, Columbia , (Salaried) Assistant General Manager, Executive , Olean, Missouri

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