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Manufacturing Account Manager II

Company: John Crane
Location: Columbia
Posted on: September 9, 2020

Job Description:

Job Description: About Us About Smiths At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 23,000 colleagues, based in 55 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170 year history of innovation, and five global divisions, all experts in their field. About John Crane John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Fiscal year 2016 revenue was greater than 1 Billion USD (--830m). John Crane is part of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components. Job Description Duties include, but are not limited to, the making of sales calls on existing as well as potential and targeted customers. Promotes the sale of organizations products, provides service capabilities and recommends proper application for all products marketed by organization. Duties & Responsibilities * Promotes the sale of organizations products within, but not limited to, a geographical area. * Makes sales calls on existing, potential and targeted customers. * Routinely discusses with Manager sales progress made with existing customers and notifies of captured accounts. * Recommends products and application of products in collaboration with Manager. * When needed deliver and pick up customer seals which have been or are in need of repair. * Discusses with customer future requirements and assists in solving problems associated with their pumps and other applications to improve reliability and/or MTBR. * Liaison between customer and Company, thus, settles claims, adjustments and return of product with customers. * Prepare formal quotations and recommendation to the assigned customer base on the complete John Crane product line. * Attends customer Environmental, Health and Safety meetings. * Assist Manager in conducting Environmental, Health and Safety training meetings as required by organization. * Performs seal/safety product repairs and service work * Communicates in a professional manner within John Crane and the customer through email, telephone, and the written word. * Performs support of the complete John Crane product line sold by organization. * Discusses with Manager and other district personnel on a routine basis customer problems, opportunities and potential new accounts. * Keeps Manager informed of daily activities. * Prepares written reports on a timely basis. * Performs any other activity or assignment as required by management personnel. * Maintains company assigned vehicle in condition as required by company policy. * Potential Field Location Responsibility: Presents well reports to customers and attends customer failure analysis meeting on a routine basis. * Additional duties as assigned. The Individual * High school diploma or equivalent required, Bachelor's degree preferred. * Minimum of 4 years' experience in a manufacturing environment, or minimum 2 years' experience in related industry with BS or higher education. * Excellent people skills and ability to sell. * Excellent communication skills. * Self-Starter and highly motivated. * Ability to develop presentations for customers, potential customers and present in a professional manner. * Computer literate with good working knowledge of database programs - Outlook, Excel, Word, and PowerPoint. * Requires comprehensive knowledge of products sold and serviced by the organization including the application of those products. * Travel at least 50% of time. Physical / Mental Requirements Must be: * Able to sit for extend periods of time; a minimum of 2 hours. * Able to maneuver to all areas of the office. * Able to lift up and carry up to 20 pounds. * Able to bend, reach, kneel, twist, and grip items while working at assigned desk area. * Have the manual dexterity and coordination to operate office equipment. * Able to simultaneously manage several objectives, changing priorities

Keywords: John Crane, Columbia , Manufacturing Account Manager II, Executive , Columbia, Missouri

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