Medical Customer Service Support

Location: Jefferson City
Posted on: June 23, 2025

Job Description:

Let Volt help move you forward Volt is immediately hiring for Network Customer Service Support in JEFFERSON CTY, Missouri As a Network Customer Service Support, you will: Reviewing and investigating claims necessary to process under workers' compensation. Reviewing injury reports to determine appropriate medical referrals. Assisting injured State of Missouri workers in scheduling and arranging medical examinations. Monitoring treatment and processing payment of benefits Reviewing medical records and bills for casual relationships, reasonableness, and authorized treatment and then processing for payment within three weeks of receipt of bill and/or documentation Contact injured State of Missouri workers within four business days of case assignment, in order to review benefits and obtain additional information Calculating benefits with accuracy and maintaining appropriate reserves in accordance with procedures established by the state agency. Reviewing medical records, documenting files, and providing copies for the Missouri Assistant Attorney General within two weeks of receipt. Ensuring temporary modified duty work slips are documented and provided to the state agency within 24 hours of receipt, to meet the established Early Return to Work program objectives This is a full-time opportunity. The ideal candidate will have: Critical Thinking ? Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Positive Attitude ? Finds the most effective and efficient way to complete tasks, regardless of obstacle, while continually offering support and comfort to injured worker, teammates, and clients Pay Rate: $14.71- $20.19 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005 . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: , Columbia , Medical Customer Service Support, Customer Service & Call Center , Jefferson City, Missouri