ColumbiaMORecruiter Since 2001
the smart solution for Columbia jobs

Administrative Assistant - Dental

Company: Compass Health Network
Location: Warrenton
Posted on: November 22, 2021

Job Description:

Compass Health Network is looking for a Dental Administrative Assistant to be a part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics, collecting co-pays, verifying insurance, and providing financial obligations to the patient if applicable. Triaging patient's dental oral health needs over the phone, and scheduling patient appointments. This position is fast-paced, requiring continuous interactions with co-workers and patients while upholding the best customer service. *Hours are Monday-Friday 7:45 AM - 4:15 PM Responsibilities of the Dental Administrative Assistant: - --- Greet patients as they arrive and stay consistent with the company's customer service philosophy --- Manage patient appointments, confirm appointments and alert patients if they need to bring any information to appointment (co-pays, past due balances, paperwork for sliding fee scale)--- Data Entry into EHR systems--- Complete financial paperwork, ensuring all required forms are completed in entirety--- Verify insurance/demographic information at each visit and update if necessary--- Collect co-pays and patient payments--- Review treatment plans and financing options with patients--- Answer phone in polite and courteous manner--- Triage oral health care need over telephone and appropriately schedule--- Direct phone calls and messages to appropriate office staff--- Monitor waiting area to ensure timeliness of appointments ensure patients are kept informed of progress of their appointment--- Proactively work to fill hygiene and operative appointment openings--- Receive daily reports from MIS for information needed on patients that have upcoming appointments--- Balance daily batch and turns in money collected for the day to Office Supervisor --- Disperse daily mail--- Ensure lobby/waiting area is clean and picked up--- Communicate effectively with patients and teammates--- Run morning 'huddles' with doctors, and clinical staff, in applicable locations--- Manage recall appointments--- Coordinate with team members to provide emergency care to patients--- Assist with meeting Compass Health's production, and encounter goals by provider--- Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations--- Conduct self in accordance with employee manual--- Attend all training as required by company, Accreditors and Funders--- Keep abreast of any updates/changes regarding insurance and communicate those to Office Supervisor--- Communicate any changes/updates discovered through other means to Office SupervisorJob Requirements:EDUCATION High School/GED preferred WORK EXPERIENCE --- At least one (1) year experience in customer service required--- Dental experience preferred Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: Compass Health Network, Columbia , Administrative Assistant - Dental, Administration, Clerical , Warrenton, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Columbia RSS job feeds